Are you using Web 2.0 Tools in your newsroom?
Whatever Web 2.0 means to you, I have realized in the past year that it means speed, convenience and accessibility for reporting. I can post and move all kinds of content from any computer in any cybercafe in whatever country or from my mobile device (that mini-me I call my "crackberry"). I can just as quickly distribute this content online, using social networking tools such as Facebook, Del.icio.us, StumbleUpon, Digg, Technorati, MySpace. None of it costs a cent.
The number of free online tools that can be used to create video, audio and text, manage content and distribute it online can be daunting and even mind-numbing for any journalist who tries to keep up. While I enjoy finding and using these tools (it's similar to scouring thrift stores), many reporters wonder which are actually useful.
It's not easy to determine, because every newsroom is different. If you're here looking for the "must haves" for every newsroom, I'm sorry to disappoint. A certain amount of experimenting goes into finding out what works in your newsroom and what needs to remain in the realm of the free and the useless.
An easy way to find out what other journalists find useful is to ask them and compare notes. Tools, unlike stories, cannot be "scooped," and most reporters like to share tools that make their lives easier, while also looking smart and hip. Also, remember tools are just tools and can be largely defined whoever uses them.
The tools that see the most use in our newsroom have a specific purpose. Some of these we stumbled upon, others were recommended by other editors or reporters. We have posted a video introducing some of these tools if you want to check them out but don't want to commit to another login:
Our favorite tools from 2007 (in no particular order) are:
Google Docs. Our intern, Will Pomart, introduced us to Google Docs a year ago as a way to streamline our editorial process -- creating, submitting and editing of documents -- and took Microsoft Office completely out of the picture. In Google Docs you can create documents, spreadsheets and presentations, share them, and invite collaborators from your news team to edit or add content. All you need is a Gmail account and a browser. My favorite feature: You can see when someone is editing your document and watch the changes in real time without having to shoot e-mails back and forth. You also don't have to worry about saving an earlier draft because Google Docs auto-saves all previous versions. Although we've only been using it a few months, most of our columnists, feature writers, editors and copy editors are now using it and, yes, like it. See how Maynard uses Google Docs in this video.
Wayback Machine.
Jott.
Facebook.
Now whether I'm posting photos to Facebook from my mobile phone, sharing articles or new content from our site using my work computer, or sharing notes from my laptop while at a conference, Facebook is my favorite tool. One reason: I can use the mini-news feed (friends can subscribe to it) or micro-blogging tool to let others know about my recent stories, new content on our site and stories I'm tracking. Some mornings I check Facebook even before my e-mail.
Widgetbox.
But why would you make a blidget for your journalism? The reason, Keith says, is to push your content out and make it convenient for readers to see.
"We need to distribute our content in every possible way we can," Keith said. "Increasingly, the core site is not going to be the place where people are going to come into contact with Mercury News stories, videos or blog posts. It will be things like people sharing things on Facebook and sharing it on other applications or sites."
The Mercury News now has a few dozen blidgets, including their Good Morning Silicon Valley blog which has more than 100,000 members. But it's a pioneering spirit rather than revenue potential that drives this experiment. "Our intention wasn't to try to drive traffic or to promote it. This particular thing is spreading our journalism. It's another newsstand," Keith said. "It's delivering one section of the paper. If we get 150 people looking at Barry Bond's indictment feature, is that worth the time I spend building it? Maybe not, but over time you can see 150 here or 150 there and pretty soon it takes off like a rocket."
More importantly, it's convenient. "We want to be about all about convenience, if you want news about your community, then it should be right there," Keith said.
Please let us know what Web 2.0 tools you use in your newsroom and we'll add them to our column! Kara Andrade is an online strategist and news editor for the Maynard Institute.

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